Teri McClure: Leading Through People, Law, and Operations | Board Member Profiles

Teri McClure: Leading Through People, Law, and Real-World Operations

Teri McClure is a board member of Lennar Corporation, providing the perspective of someone who spent her career inside one of the largest, most operationally complex companies in the world. And at UPS, she didn’t stay in one lane. Over the course of more than three decades, she held various leadership roles, from law to operations to workforce leader, to become General Counsel, Chief Human Resources Officer, and Senior Vice President of Labor, while playing a role in shaping the company’s strategies as a member of the company’s Management Committee.

What influenced her the most was not so much the titles but the scope. McClure was responsible for overseeing legal, compliance, labor relations, communications, and human capital for a worldwide workforce of more than 444,000 employees. Earlier, she walked away from the legal function altogether to operate a major UPS operating district, providing her with firsthand experience of what it takes to get results day to day, not merely set policy from headquarters.

In the boardroom, McClure brings a sense of calm judgment, pragmatic thinking, and an underlying belief that good governance is ultimately a matter of people, accountability, and execution.

Governance Contribution and Boardroom Impact

Teri McClure brings a grounded, real-world perspective to governance. Having spent decades inside UPS, she has witnessed the impact of decisions that are made in the boardroom on operations, on people and performance across a global workforce. Her strength is that she has led both the legal side of the business and the human side, and has insight into the way rules, risk, and culture actually play out inside a big organization.

In her board work, she draws directly from that experience:

  • She has strong legal and governance judgment, which has been informed by her experience as General Counsel and Corporate Secretary.
  • She understands risk and compliance not as lists, but as systems for protecting the business when the heat is on.
  • She has deep experience in workforce and labor leadership including compensation, talent and leadership development for hundreds of thousands of employees.
  • She links strategy to actual execution with the knowledge from running a UPS operating district where the results had to appear every day.
  • She values culture and communication, knowing organizations work best when people understand the mission and feel aligned.

Her methods of governance are simple and practical

  • Accountability comes first.
  • Strong culture drives performance.
  • Ethics and compliance make things stable.
  • Execution is more important than plans.
  • Great organizations invest in leadership and talent.

What She Brings to the Boardroom

Teri McClure brings the rare perspective of someone who has worked across law, operations and people leadership at the highest level of a global company. Her career at UPS gave her a front-row seat to how governance, risk and culture interact inside a large and complex organization. In the boardroom, she links policy and reality, ensuring that decisions do not just make sense on paper, but in the real world.

Legal & governance leadership

As General Counsel and Corporate Secretary at UPS, McClure was responsible for legal strategy, compliance, and audit related issues for a global enterprise. She understands how governance frameworks provide protection to organisations when there is increased risk and scrutiny.

Workforce and human capital leadership

In her capacity as Chief Human Resources Officer and Senior Vice President of Labor, she was instrumental in the development of workforce strategy, labor relations, and leadership development for over 444,000 employees. She brings deep insight into the role of talent, culture and compensation on long term performance.

Enterprise and operational experience

McClure also spent time on the UPS Management Committee, where enterprise strategy and operating plans were forged. Earlier, she assumed an operational leadership role operating a major UPS district, giving her direct experience in the way large scale operations provide results.

Board and leadership point of view

Through her board positions at Lennar and GMS and her involvement in non-profits and global health governance, McClure’s focus is on leadership continuity, culture and disciplined oversight. Her contribution represents someone who knows that strong organizations are built not just on strategy and systems, but on people and execution.

Background

Teri McClure worked for more than 30 years with UPS, including as General Counsel, Chief Human Resources Officer, and Senior Vice President of Labor. Her career was a blend of legal, operational, and enterprise leadership within a global organization. She is a JD graduate of Emory University School of Law and a BS graduate of Washington University in St. Louis in Economics and Marketing, and she began her career in labor and employment litigation.

Connect with Teri P. McClure on LinkedIn HERE.

Directors in Focus

Directors in Focus highlights the board members who shape strategy, navigate complexity, and drive governance excellence across industries. Each profile examines the competencies, decisions, and perspectives that define effective board leadership in an era of heightened scrutiny and global volatility.

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